' We are very happy with your service and product and have been telling others to visit your showroom. 10/10'

Gail & Andrew - 20/12/2016

'Despite my trepidation at the start of our journey, everything could not have gone smoother.  Everything was spot on from out with the old and in with the new.  Special thanks to the whole team.'

Robert & Rosemary - 12/12/2016

'I have delayed this testimonial until I have had a few weeks to use the finished product - it's great.  This is my third Craftbuilt kitchen - that should say it all.  Craftbuilt were a pleasure to work with.  Well done.'

Barry - 06/12/2016

'There was excellent communication from Craftbuilt and we love love love our new kitchen!'

Ray & Nancy - 16/11/2016

'I do love my new kitchen!! 9/10'

Barbara & Michael - 30/9/2016

'Very happy with our new kitchen - we love it!! 9/10'

Gary & Deanna - 17/09/2016

'Mal & I are extremely happy and satified with the whole process of our kitchen, from planning to installing.  We highly recommend your services. 10/10'

Mal & Coraline - 9/9/2016

'very happy experience from start to finish.  Sue was super helpful & happy to give suggestions which was appreciated.  Craig did a top job altering a wall and the installer, electrician and plumber were also punctual.  Rene, the tiler was great too - nothing too much trouble for him.  The office people were very nice and helpful.  THANK YOU!!!  Definitely will recommend you to friends and family.  10/10'.

Carolyn & Charles - 30/07/2016

'I found Sue a very professional sales person, with good ideas and the reason WHY for her suggestions but taking into consideration it was my kitchen and I must be happy with the design.  She was always willing to see me again and again while I was making up my mind on final design.  It was more expensive than I originally thought and trying to cut costs by omitting things like self closing drawers and perhaps the stone benchtops I was compromising a great kitchen by actually cheapening the whole design that made it a great kitchen.  Hence I went back to the original concept - and said hang the expense - one only lives once.  I am truly thrilled with the outcome and would recommend Craftbuilt Kitchens.  I was also impressed that trades people were organised and I didn't have to organise and source them'.

Di - 30/05/2016

'Sue's service was wonderful, her skill and expertise was very impressive.  Her ideas were great and the time spent with her was very constructive.  The installation team were very friendly, neat and tidy and the office staff very helpful as well.  A very exciting process for me with a wonderful result.  Many thanks. 10/10'

Jackie - 03/06/2016

'Extremely happy and impressed with the whole process from original consultation throiugh to completion, our kitchen was ready and installed about 1 1/5 weeks earlier than expected.  Anything we requested eg. fixing the ceiling, adjusting the oven so the door opens better was promptly and efficiently completed. We are very happy with the quality of finish and workmanship.  Thank you, all professionally completed:) 10/10'

Roxanne & Phillip - 06/04/2016

'This was the second time I used Craftbuilt - this time in a holiday rental.  It was a tricky kitchen with lots of angles but has come up well and looks great.  Thanks to all! 9/10'

Mary - 12/02/2016

'We were very impressed by the professionalism and work standard of all the employees - from the Showroom staff through to the installers and associated contractors.  The design advice was brilliant. Nothing was too much trouble.  We are enjoying preparing meals in our new kitchen.  Thank you. 10/10'.

Keith & Felice - 23/12/2015

'From the initial contact to the finish, Craftbuilt staff and service was A1.  Every step on time, staff only a phone call away and all staff including on-site tradespeople were friendly and helpful.  10/10.'

Rose - 21/12/2015

'Already recommended you to friends.  Keep up the good work.  Old fashioned customer service is often missed by others, but you still have it.  9/10'.

Glencora & Adam - 10/12/2015

'For a scarey thing, it worked out great.  Thank you:)'

Margaret - 10/12/2015

'We are very happy with friendly and helpful service. 10/10'

Ana & Evelio - 17/09/2015

'Very pleased with our new kitchen, we love it and the novelty hasn't worn off :) 10/10'.

Bev & Kevin - 17/09/2015

'A beautiful kitchen - great job done!  Thank you so much. 10/10'

Mary & George - 03/09/2015

'Thank you Sue and the amazing team of professionals!  As you know, I was very nervous about the journey to a new kitchen!!  Sue & Nigel were so helpful and encouraging, together we have built my dream kitchen and it is a dream to work in.  A special thanks to the tradesmen including Sebastian, Rene, Darryl, Sam and the amazing stone masons.  This has been a nerve-racking yet very special and exciting journey that has gone so smoothly (despite a couple of minor hiccups that were soon fixed).  It was amazing to watch the kitchen take place in front of my eyes and see the materials and colours coming together better than I could have imagined.  I look forward to our next project together!

Sheila & Brian Hoar - 27/08/2015

'A big thank you for my lovely kitchen! Everything came together without any problems.  The staff listened to us about what we wanted and the price came in on our budget.  Now we are thinking about getting Sue around to quote for our laundry and my sister is now thinking about a new kitchen after seeing mine.  A job well done! 10/10'

Trisha & Laurie - 05/08/2015

'Craftbuilt trades people were excellent, the electrician was excellent, stone people excellent, plumbers apprentice was below average but plumber boss good and responsive, glass splashback excellent.  Love the innovations Sharon designed for me, great work and I'm enjoying the kitchen.  Thanks and glad for the project management'.'

Helen & Steve - 01/07/2015

  'I have nothing but gratitude towards Sue.  She was most helpful to me - answering queries, helping re-shape the kitchen plan and sorting out the last financial queries.  I carried out the overall kitchen renovation, just feeding back to others on the management committee and Sue made everything so much easier for me.  The feedback we get from people using the new kitchen has been very positive and appreciative!  Thanks Craftbuilt!'

Sannie - 04/06/2015

'Sue was fantastic from initial meeting to completion.  Quality overall is fantastic.  9/10'

Jesse - 29/05/2015

'Thank you for my great kitchen, I just love it!!  We found all staff to be very friendly & helpful - 10/10!'

Helen & Rob - 27/05/2015

'Very happy with every aspect of our dealing with Craftbuilt Kitchens. Very professional through every stage and the finished kitchen is amazing! Thank you so much! 10/10'.

Eileen & Sam - 11/05/2015

'Please pass on my thanks to Justine (and wish her all the best for her baby!).  She was accomodating and easy to work with and I am grateful that the kitchen was able to be made in time for Easter!  We are very happy with the kitchen and I will be highly recommending Craftbuilt Kitchens in the future.'

Robyn - 04/05/2015

'Very happy with end Result! Impressed with apprentice Jordan who came up and introduced himself and shook hands-the only tradie to do so.  Thanks to long suffering Sue - as there were so many colours to choose from for the counter tops and cabinets it took an age to make up my mind. Happy with end result.  Thanks to Justine for double checking measurements - all good.'

Elizabeth & Roger - 16/04/2015

'We are delighted with our new kitchen!  There were anumber of occasions between Check Measure and Installation where we did not feel informed/consulted about some of the finer details/modifications to the build, however each of each concerns were addressed immediately and professionally once we approached the Project Manager about them, so thank you for that.  The new kitchen is an absolute pleasure to cook and spend time in.  Thank you.  9/10.'

Peter & Alison - 09/04/2015

'I love the design which really makes the best use of space.  Thankyou Sue, I am very pleased with the end result. 10/10'

Robyn - 02/02/2014

'I spent more than I intended but don't regret it!  10/10'

Gaille - 13/01/2015

'I was happy with every part of the process - I would highly recommend Craftbuilt Kitchens to those wishing to renovate. 10/10'

Jenny - 05/01/2015

'I am very satisfied with all the service I received and extremely appreciative for all the assistance in the planning and choices of design & colours for benchtops and cabinets.  10/10.'

Joanne - 04/12/2014

'Wow! Craftbuilt has not lost it's touch!  Over the course of 30 odd years we have purchased 7 Craftbuilt Kitchens.  Whether for our own homes or for rentals the quality of workmanship and the service always has been excellent.  I have to say that Craftbuilt always seem to keep up with the times with the latest designs, materials and inclusions.  Our latest kitchen is up to the minute modern but still very functional.  Thank you and congratulations to all those involved.  A job well done! 10/10'.

John & Jan - 17/11/2014

'This is the second time we had a pleasure to deal with your firm and again it has been to our full satisfaction. 9/10'.

Bill & Elizabeth - 08/11/2014

'Very pleased with my kitchen and the overall service and help from Sue & Justine.' 

Diana - 06/11/2014

'Craftbuilt leave no stone unturned ensuring that we as customers are left happy in every way.  Justine is delightful, always contactable and an exceptional designer.  We have been blessed to have been recommended Craftbuilt Kitchens as they made everything stress free for us and were an absolutely unbelievable pleasure to deal with.  I need to thank the tradespeople as well, what a bunch of helpful, happy & pleasant guys.  Thank you again Justine, to you and your team for a beautiful kitchen and an amazing outdoor kitchen. 10/10'

Anna & Paul - 14/10/2014

'The customer service was above and beyond expected and the tradespeople couldn't be more helpful - we are very pleased with the outcome. Thank you for everything! 10/10'.

Tamra - 09/10/2014

'Very impressed with tradies & apprentices and complimented them on the politeness of the team in interactions with us and amongst themselves.  Very tidy too.  Good communication throughtout the process.  Appreciated the kitchen designer advice and that we could pick our own design and she accomodated our thoughts and ideas.  Really love working in a functional kitchen:) '

Chris & Bruce - 03/10/14

'When I commenced my kitchen renovation project, I had only a very rough idea of what it should look like.  With the valuable assistance and guidance from Design Consultant Sue Whittred initially, and later by Project Manager Justine Glover, my ideas were fused with theirs to produce a wonderful new kitchen which far exceeds my early high expectations. I am absolutely thrilled with the end product, which can only be described as very beautiful, stylish, ultra modern, functional and superbly built.  My thanks go to Justine and the entire team at Craftbuilt Kitchens for presenting me with this genuine masterpiece, which will serve me well for many years to come.  Regards & thanks - 10/10'

Rod - 29/09/2014

'So glad that we partnered on this project.  Excellent outcome, thank you!'

Sonja - 18/09/2014

'Everything from beginning to end has been fabulous, all the staff and tradesmen were great.  The transformation of my kitchen from 1970's dark & dingy to 2014 sleek & bright is amazing.  10/10'

Alaine - 04/09/2014

'From our first visit to the Craftbuilt Showroom through to completion of our stunning kitchen, the Craftbuilt team were very impressive and maintained our confidence.'

Ros & John - 14/08/2014

'Craftbuilt staff made the process of getting a new kitchen easy.  All staff including office and on-site trades were professional, courteous and respectful of our home.  I wish all Company's and trades were as efficient and reliable as Craftbuilt was.  Thank you 9/10'.

Rob & Gail - 08/08/2014

'We saw the value in having Sue guide us with practicalities in design and colour etc.  We were happy with all areas.'

Kerry & David - 08/08/2014

'Definitely worth every cent with the 10 year guarantee.  Beautiful finishes & colour charts to choose from.  My bonus was a beautifully finished large chopping board made to match from the sink cut-out, I use it all the time.  Thank you 9/10'.

Judith & Graeme - 19/06/2014

'I am absolutely thrilled with my new Craftbuilt kitchen.  With only a modest area available, your designer was able to create a WOW! factor which I could not have imagined.  I love seeing the expression of delight and surprise on the faces of family & friends when they see the transformation from tired old cabinets to the new Craftbuilt standard of quality and 'sparkle'.  Craftbuilt was recommended to me by my brother, who on two occasions used your company and was very impressed with quality of workmanship and service.  Your attention to complete satisfaction for your clients was obvious, starting with our introduction to the Manager, Justine and very helpful Designer, Sharon and of course your very talented tradespeople and office staff.  My very sincere thanks.  10/10.'

Shirley - 14/06/2014

'I thought that all of the tradespeople were exceptional and very professional, clean & tidy - what a delight it was to have them in my home.  The girls at Reception were always great, ready to answer any questions.  I am absolutely loving the plum colour of my feature laminate, I've had nothing but great comments.  I would highly recommend you and your team to anyone that is interested, I have a friend from work coming to have a look at the real deal - not just the photo's.  Cheers to you all.'

Carol - 30/05/2014

'We are very pleased with the willingness of Craftbuilt to meet our time constraints, the efficiency with which the various tradesmen did their work on the day requested and the high quality of the workmanship of the finished product.  When made aware of one small fault in the surface of a benchtop, the company was even prepared to replace the whole cupboard; a move which we believed to be quite unnecessary.  We highly recommend Craftbuilt for others seeking an updated kitchen.'

Peter & Ruth - 28/05/2014

'Craftbuilt gave us what we wanted, a great kitchen, functional, stylish and something that would last for years, top quality cabinets and the tradespeople were better than most with excellent finishes.  My wife's happy and you can't put a price on that!'

Patricia & David - 22/05/2014

'Can our writings improve on what we have said...........we don't think so!  However, maintaining the status quo will always be a challenge. But to Craftbuilt; challenge, communication and the best trades work, from woe to go is a very successful combination. 10/10.'

Joseph & Joan - 09/05/2014

'We are extremely happy with our beautiful new kitchen.  It has surpassed all our expectations.  We truly cannot get over how awesome it looks. 10/10'

Diana & Graham - 14/04/2014

'Professional in every way whilst being friendly, helpful, warm & caring.  It was wonderful to deal with a company whose staff - Admin & Trades - all showed some of that old fashioned respect that is sadly missing in today's society.  Not only was the job well done but each member of the team showed decency and respect in every action they took.  It was a pleasure to work with and be involved in a Craftbuilt commitment.  I thank you for treating me with the kindness we all so desperately seek.'

Dale - 11/04/2014

 'Very very happy with the final result after all defects were attended to - Craftbuilt addressed all concerns. I love my new kitchen'.

Jon & Jan - 27/03/2014


Ada - 27/03/2014

'Would not have changed anything.  Fantastic job.  Very professional Company & staff.  Many thanks to Sharon.  10/10'

Carolyn - 15/02/2014

'I had been considering my new kitchen design for a number of years before I was ready to commit to the expense.  So choosing a company was a huge and most important fact in my decision.  I explored a number of options as to how I would find a reliable company as well as someone who would design me a practical kitchen that would also look great - and fit into my very awkward space.  There were a number of factors to address as the whole existing kitchen was all wrong and was a waste of valuable space.  I had some firm ideas but needed an experienced, creative designer in kitchen planning to answer all my many queries and ultimately work with me to come up with the best plan for practical needs, use of space and make it look great.

"ENTER' Sharon - I say it like this because from the moment I met my "would be" kitchen designer, her bubbliness and enthusiasm was exciting.  I didn't make it easy for her but her natural passion and true passion for her designing was infectious.  We worked together over the following weeks until not only did she deliver but more importantly, I was happy with the final design! - W had ticked all the boxes together -  Practicality, Design and fantastic finishes that look amazing. Everyone at Craftbuilt including the installers and tradesmen went above & beyond in all aspects of service and professionalism. I now have a beautiful space for me, my hubby and teenage boys!"

Caroline & Simon - 17/01/2014

'We appreciated Sue's advice in the pre-planning of our kitchen.  After our experience with two other kitchen companies, it was refreshing to have Sue who advised and presented ideas to make our kitchen attractive as well as practical.  She spent a lot of time with us pre-planning the design and the colours so that we knew exactly what we were getting.  It was also a good idea to have someone to co-ordinate the tradesmen and for us to have a contact person if we were concerned.  Relatives, friends and neighbours have been really impressed but have said they would not spend that much on a kitchen.  However we feel that if you want the best then you have to be prepared to pay for it'  10/10'

Jan & Trevor - 13/01/2014

'Justine was fantastic in taking the time to listen to what we wanted and to recommend features that we hadn't thought of and which are now the best and most functional areas in our kitchen.  She also had great vision in regards to making the most of our available space.  All of the staff that we dealt with were extremely helpful and all questions and problems were dealt with promptly.  10/10'.

Amie & Russell - 19/12/2013

'A very good Company to deal with.  Consultation process was very good. Did not feel pressured in any way throughout the entire process'.

Peter & Barbara - 10/12/2013

'Thank you so much Sharon and the team at Craftbuilt for your 5 star act, can't speak highly enough of all your work :)))' 

Chris & John - 07/12/2013 (via Facebook)

'At the end of the process we are very happy with our new kitchen.  9/10'.

Sue & Bob - 06/12/2013

'My kitchen has gone from a dated, badly designed space to being modern & functional.  Thanks to Sharon for the amazing design and to Kelly and the boys for the great workmanship and installation'.

Tania - 01/12/2013 (via Facebook)

'It was a pleasure to use a company that has more than lived up to its promises.  We are very happy with the quality of our new kitchen and the attention to detail shown.  All the tradespeople very very punctual, polite and professional.  The only problem we've had was that the canopy installation leaked badly down into our stove when it rained.  We rang John (the canopy installer) the next day and to his credit he came out to fix it within a few hours and we haven't had any leaks since.'  Thank you all for our beautiful kitchen'.

James & Jackie - 12/11/2012

'I am happy with the finished product, so thank you all very much.  8/10'.

Doreen - 07/11/2013

'We are very pleased with the service and quality products your company provides.  The nicely built kitchen gives a great look to our house.  Thank you for making our life even better and easier'.  9/10'.

Bella - 24/10/2013

'We would like to make special mention regarding Sue - she was so professional from beginning to end; unflappable in a mini crisis, always friendly & helpful, caring, flexible, reliable, understanding!!  Thank you Sue. 10/10'.

Stella & Walter - 24/10/2013

'Thank you 9/10'.

Liz & Theo - 18/10/2013

'A pleasant experience.  10/10'.

David - 03/09/2013

'Love the kitchen - thanks for a great kitchen.  9/10'.

Jeannet - 30/08/2013

'We are both very happy with the look and functionality of our new kitchen.  10/10'.

Ian & Karen - 24/08/2013

'Mark was great to work with and was great with the apprentice; teaching and guiding him.  We love our kitchen!!  :).  10/10'.

Susan & Damian - 15/08/2013

'I found the company and it's employees very helpful, friendly and efficient.  I would like to make a particular mention of the installers, Mark and his assistant.  Mark is a perfectionist which I was very pleased to see.  10/10'.

Roger & Sue - 16/07/2013

'Everyone on staff - Bev, Sue, Sharon & boys who installed were friendly and keen to do a great job.  Tiler Rene was brilliant.  Many thanks. 10/10'.

Karen - 09/07/2013

'Impressed by friendly professionalism of all we had contact with.  10/10.'

Margaret & Michael - 09/07/2013

'From start to finish we were extremely happy with everything, nothing was a bother for any of the staff.  We felt very comfortable and every effort was made to ensure that we were extremely happy in every waywith everything.  Thank you Craftbuilt!  What an amazing experience we have hadand we would do it all again with you.  9/10'.

Anna & Paul - 03/07/2013

"About 18 months ago your company installed a lovely new kitchen for us. I'm just writing to tell you how great it still is. I'm sure everyone is happy with their new kitchen when it is installed, but the trick is to build a kitchen that is still great 18 months later. Congratulations. My kitchen is still great – very functional and looks great. Thank you for doing such a good job."
Yours faithfully,

'We had a very good experience with Craftbuilt from our initial consultations with Sue, the Senior Kitchen Designer, through to final completion.  There were zero hassles which was best and the kitchen is of highest quality.  Much appreciated.  The tradies worked extremely hard on the day of installation. 9/10'.

Sally & Troy - 30/06/2013

'Sue was exceptional in designing our new kitchen and very helpful in choosing products and even coming here on a Saturday morning to show me how to clean the cook top. We spoke to Bev when we first went to Craftbuilt and she was very informative and had a very common sense approach.  We are very happy with our new kitchen. 9/10'

Allan & Lyn - 12/06/2013

'We have already recommended you to some good friends. 10/10'

Annette & Philip - 20/05/2013

'Love my new kitchen and the process was fantastically efficient.  I enjoyed the updates so that I knew exactly when things would happen.  I also appreciate the time I was given while choosing colours, stone etc. Thanks! 9.5/10 (I'm a teacher don't forget, we never give 10's!)'

David - 18/05/2013

'Your Installer Mark was very courteous and helpful and is an asset to your company, you wouldn't want to lose him.  10/10'

Ron & Irene - 09/05/2013

'Good quality, good finish.  We are very happy with our kitchen.  Thank you!'

Darryl & Leone - 28/03/2013

'We found Craftbuilt to be a highly professional and extremely orgainised company.  The itinary given to us for each step of the installation was spot on which made the transition from old to new kitchen very easy - and we had 4 house guests in the middle of all this!  We would highly recommend the 'team' for any kitchen design and installation.'

Laraine & Peter - 26/03/2012

'As a practicing architect of 45 years, it was rewarding to work with a contractor that not only set a program but adhered to it.  With regular updates during the course of the work meant that at no time were there changes, with all sub-trades performing & co-ordinating perfectly.'

Ron & Trish - 24/04/2013

'I was in awe of your Craftbuilt kitchen installers as they worked so professionally, quietly progressing along with their work and left areas clean and tidy.  Contractors were pleasant and friendly.  Overall, it started with Sue, then Sharon and Beverley that made it all smoothly accepting this wonderful new and big change into my life.  Thanking you. Ahh.'

Marina - 20/03/2013

'Both Pam & I were impressed by the flow of info to us by Nigel on what happens next.  All tradies were fantastic as one would assume that you would not employ poor tradesmen.'

Barry & Pam - 02/03/2013

'All Craftbuilt staff and contractors were unfailingly cheerful, helpful and professional and the quality of the woerkmanship is of a very high standard.  I LOVE my new kitchen.'

Beverley-Anne - 02/02/2013

'Excellent experience through the build but also the design consultation with Sue was exactly what we needed to combine our thoughts with Sue's experience'.

Scott & Jillian - 20/12/2012

We've recently renovated our kitchen and laundry and chose Craftbuilt to do the work.  The quality of materials, finish and service from the Craftbuilt team has been great!  All projects have issues but the measure of a great company is how well they address issues that may arise.  Craftbuilt handled problems well and now we have a bespoke kitchen and laundry of which we can all be rightly proud!  Thanks, guys.  Well done.'

Peter & Joy - 20/12/2012 (via Facebook)

'Of all the house renovations we have had over the years, this was by far the smoothest and hassle-free we have ever had.  Top quality service from everyone concerned.  The new kitchen is fabulous.'

Michael & Adrienne - 18/12/2012

'We are very thankful to you for all your hard work, effort and patience in ensuring our new kitchen turned out just as we hoped and dreamed it could be!  We are so thrilled with our new kitchen and it is just really working for us.  Thank you Sue for your clever & creative kitchen desing which has transformed our house (and lives!!) and Nigel for your meticulous approach to ensuring the end result was just perfect.  Of course we also thank you for your patience with our myriad of questions and we cannot commend the whole Craftbuilt crew enough for the high level of professionalism and client service we received throughout the renovation.  Please also send our thanks and best wishes to Bevereley, Liam and the boys who worked so hard to install our new kitchen perfectly in not so straight house!'

Andrew & Delia - 17/12/2012

'Thank you Craftbuilt, we are so very pleased with your product and workmanship.  We would like to say how friendly Sharon and the team have been to us.'

Rex & Nola - 03/12/2012

'Many thanks :)  Our kitchen looks great - we are extremely happy with the end result.  All aspects of Craftbuilt Kitchens work was professionally carried out and to an exceptionally high standard',

Tim & Nicola - 28/11/2012

'Just like to thank you all for great service from everyone who took part.  All did a great job, just so happy with our new kitchen.  Merry Christmas to everyone at Craftbuilt.'

Jim & Eva - 28/11/2012

'The end to end process from sales to completion was undertaken in a professional and seamless manner.  As a person who works in project management, I was most impressed with the adherance to schedules by all involved and the faultless installation without any major adjustments or return to workshop.  We are happy to recommend your company to anyone.'

Jim & Faye - 14/11/2012

'Sue was great to deal with, very helpful.  The process was nice and easy, even the few little fix-ups at the end from the factory boys was handled efficiently - thank you.'

Gavin & Lesley - 13/11/2012

'Philip & I are very pleased with the new kitchen, very happy with Sue and all your team members are very friendly and efficient.  Mark & his colleague did a very good job during the installation.  Well done to all of them, they are an asset to Craftbuilt Kitchens.  Big credit to you all.'

Philip & Alice - 31/10/2012

'We have been very impressed with the planning process along with the combination of their professional approach in the installation of our kitchen.  Our installers worked incredibly hard all day into the early hours of the evening - very impressive - all with good humour too!  The tradesmen did an excellent job too and were very approachable.  Sue, our consultant, was brilliant and creative in helping us re-design the layout.  Nigel explained things very well to us and was most attentive when we made any enquiries.  Thanks have to go to all those in the factory who built our kitchen.  Great work.  We are thrilled with our kitchen.  Front Desk ladies were also very helpful and ready to listen.  Everyone is most professional in their specific areas.  A great outcome for us!'

Tony & Susan - 03/10/ 2012

'Pleased with result, would recommend'

Melanie - 03/10/2012

'I was very pleased with the speed of delivery and I was always notified if the job is delayed.'

Lee - 09/08/2012

'We could not be more happy with our beautiful new kitchen.  Thank you for a wonderful professional job.'

John & Michele - 01/08/2012

'My plumber said the accuracy of the cuts and holes for plumbing were excellent and wanted his comments passed onto Ashley.  Sue was particularly helpful.'

Anne - 11/07/2012

'Very happy with the end result.  The kitchen looks fantastic.'

Tony & Monica - 11/07/2012

'Very professional company - efficient & reliable.  Work done in one day as stated.  Very happy with the result and I would recommend Craftbuilt to other people.'

Sally & Peter - 03/07/2012

'As a repeat Craftbuilt client, my previous kitchen was a Craftbuilt kitchen in 1990, I am delighted with the kitchen & inclusions and I particularly love the drawers.  Thanks Sue, for your advice, Nigel for project management and Mark for installation.  Great job.'

Di & Paul Adams - 20/06/2012

'From the 1st time we visited the displays Sharon, Sue, Nigel & the team were thoroughly professional, understanding of our requirements and flexible in their responses.  They met all the deadlines and the result is excellent.  We would recommend Craftbuilt to anyone seeking a new kitchen.'

Doug & Denice - 14/06/2012

'I love the design & quality of my new kitchen - a big thank you to you Sue.'

Robert & Katherine - 14/06/2012

'Thank you for my new laundry, everything is exactly as was stated in the quote - love it.'

Jackie - 22/05/2012

'Love your work'.

Peter & Donna - 24/04/2012

'Bruce & I were very happy with all aspects of dealing with Craftbuilt.  Thank you.'

Bruce & Beth - 29/02/2012

'Everyone from my initial contact with your receptionist, then on to Sue, Nigel, the two young boys, Nick, Rene & Darryl could not have been more friendly & helpful.  If we know of someone who needs a new kitchen, I will not hesitate to recommend Craftbuilt'.

Dianne - 22/02/2012

'It was a pleasure to have Mark & Jack do the installation; Rene's tiling is superb; Nigel was so thorough and instilled confidence & Greg was so quick and skilled with the pantry removal.  Sue was so insightful with her design.  Sheila was so helpful & knowledgeable and Bev so professional.  Thank you all so much, I am absolutely thrilled with my new kitchen & can't stop staring at it!'

Maggie & George - 21/02/2012

'We have been most impressed with Craftbuilt from the beginning to the end.  Nothing was ever too much trouble and any problems encountered were rectified quickly.  Our kitchen functions well and looks beautiful.  Thanks to Craftbuilt!'

Paul & Mary - 19/01/2012

'We are very happy with our kitchen installation.  Crasftbuilt went out of their way to get our kitchen installed before Xmas 2011 and the install went without a hitch on the day.'

Angus & Anna - 10/01/2012

'Everything happened on time and quickly, a very positive kitchen experience.  Great advice and service.'

Alex & Mary - 22/12/2011

'Sue was excellent, the design she came up with was exactly what I wanted & was really helpful with suggesting where to put items.'

Brett & Amy - 15/12/2011

'We love our new kitchen, your service was great and exceeded our expectations.'

James & Tanya - 10/12/2011

'We found that the expert advice with the design and quality of build plus the very friendly and obliging tradesmen made the whole experience somewhat easier resulting in a fabulous kitchen.  We would not hesitate to recommend Craftbuilt Kitchens.'

Jenny - 29/11/2011

'Even though you were supplied with an incorrect appliance, you were extremely accomodating in seeing its replacement fitting; i.e. new cupboard, fitting, tradesmen at no extra cost to us.  It was sincerely appreciated.  Craftbuilt was recommended to us and we know why! Congratulations!.'

Trevor & Julie - 03/11/2011

'Thank you Justine, we love our kitchen.'

Sam & Ray - 20/10/2011

I am very happy with the end result.  But I must say for someone with cleaning OCD it's not the most fun to go through!  I guess that's just renovations.  I love how it looks!, thanks.'

Debbie - 24/08/2011

'Each of the tradespeople were meticulous.  I have no hesitation in recommending Craftbuilt to anyone.  They are a professional team who take pride in their work.'

Jan & Ken - 19/08/2011

'We're really happy with total team and in particular Mark and his attention to detail, professionalism and customer care - excellent! Sue was great to deal with; good ideas, listened to our ideas and was great with our rampant 5 year old.  Thanks to the team.'

Michael & Anthea - 19/07/2011

'Excellent service.  The on-site trades people were prompt, tidy, efficient and pleasant to deal with.  We were impressed with them.  We were kept informed by Liam & Nigel what was happening - which is important. Our daughter wants you to open in Townsville!'

Carmel - 19/07/2011

'Thank you Craftbuilt.  The co-operation and assistance of your staff was absolutely first rate and the new kitchen is first rate also.'

Neil & Hazel - 08/07/2011

'All staff were very professional and helpful - Sue, Nigel, Mark & his team, Greg (the carpenter) and Rene (the tiler).  Thank you very much.'

Anthony & Julia - 05/07/2011

'From beginning to end it was brilliant.  Keep it up.  I have heard absolute horror stories from friends about their experiences from other kitchen suppliers.  My brothers kitchen took 8 weeks to install after the start date and yes, we will be recommending Craftbuilt Kitchens.  Life gets busy and we haven't had time to thank you.Thank you sincerely!'

Ian & Virginia - 30/06/2011

'I was very happy with all the people involved. So thank you very much.'

Susan & Desmond - 30/05/2011

'Initially what grabbed me was our home visit from Sue.  Her input into design was very helpful and enabled me to visualize our new kitchen.  Nigel and the boys were friendly, professional and able to answer all my questions.  They arrived as per schedule and cleaned up after themselves.  I'm very happy with the finished product; lots of space and easy access.  It certainly adds value to our home.  Thank you.'

Lincoln & Kerry - 19/05/2011

'Particularly impressed with the kitchen installers'

Malcolm & Lynette - 18/05/2011

'The staff were very helpful at all times.  Thank you for a job well done'

Robyn - 19/02/2011

'We really wanted to send you this to let you know how thrilled we are with our beautiful new kitchen.  Everything has been done exactly as described and the level of work is awesome.  The tradesmen that you organised for us were professional, neat and above all really really friendly!  I love love love my Caesarstone benchtopsand am so glad we spent the extra money and got the best quality.  We wouldn't change a thing and I am having so much fun cooking now!  Thank you so much for a job well done.  We'll know where to come when we are in the market for another kitchen in the future.

Jodi & Khali - 14/02/2011

"The kitchen has been an outstanding success. I will most definitely be using Craftbuilt Kitchens again in the future and will recommend to my friends without reservation. The superior workmanship and attention to detail has resulted in a magnificent kitchen, worthy of any Vogue magazine. Thank you and warmest regards,"


"Just a few words to express our thanks for the professional way that the contract for the kitchen was carried out by Craftbuilt.
Our thanks to your courteous staff, Sue, Nigel, Liam in the planning and manufacturing stages. Mark and offsdier for their meticulous installation. Jason from Willis Stone, also Danny the plumber and Darryl the electrician. We would have no hesitation in recommending Craftbuilt to any other person wishing to renew their kitchen."

David Kemp - 18/12/2010

"I would like to praise the workmanship and co operation of your installers Mark and Jack who installed our kitchen recently. They always arrived on time, were coutreous and very tidy. They are an asset to your business. Pass on my thanks for a job well done."

Russell Gray - 09/12/2010

"To all the team at Craftbuilt,What can we say? We cannot find enough complimentary words to express our satisfaction and gratitude for the magnificent kitchen which was designed supplied and installed by your company. Right from the first contact with Bev in the Showroom we felt completely at ease. Sue (the designer) is an absolute treasure and her final design for our kitchen is perfect. Many thanks to Nigel, Mark and Jordi for the very professional manner in which they carried out the removal of the old and installation of the new in one day.Not only are they professional but gentlemen as well as they refused to accept a cash gratuity wich we offered, stating that they are paid by Craftbuilt to do a good job, and our satisfaction is what they strived for.Also our thanks to Liam and the factory staff for a job well done.As well we include Darryl (the electrician) and Greg (the carpenter) for their valuable contributions to the finished product. It would be remiss of us if we didn't mention your sub trades, Willis Bros (stone benchtop) and Voodoo Glass (Glass Splashback) as the attention to detail by both companies was first class.Finally we are very, very happy witho our new kitchen and we would have no hesitation in recommending Craftbuilt Kitchens to anyone contemplating the replacement of an old kitchen or the installation in a new home. Once again thank you Craftbuilt."

Colin & Annie Davies - 06/12/2010

"Dear Manager and staff at Craftbuilt kitchens,
We would like to say thankyou for our magnificent kitchen and professional way which you do business. From the time we walked into the showroom and spoke to Bev to the time the kitchen was complete, we dealt with caring and very professional people. We would like to thank Nigel, Mark, Jordi for installing the kitchen in a day. Thanks guys. Your tradespeople Rene (tiling), Daryl (electrician), Ross (Plumber) and Nic (Plasterer) Thanks. A very special thankyou to Sue (you are a gem). Your design is great, and the way you do your job is outstanding. You go that extra mile and really care for your clients. Thank you!! As a company you are AAA+ and we would recommend you to anyone needing a kitchen."

Kevin and Christine Boorer - 25/10/2010

"Thankyou for everything I am impressed. It is an impressive well run organisation/company. I would love to especially praise the boys who worked on my kitchen... They were very polite, awesome attitudes, workmanship. TEN OUT OF TEN. This was not an easy job to do at all. One Hundred percent no damage or scratches anywhere. The neutral colour looks a Million Dollars. Once again thankyou very much, I am very happy."

Steve Walter -16/10/2010

"To Sue, Bev, Nigel, Rene and everyone at Craftbuilt, this is just to say thank you very much for the efforty and fabulous job that your combined effort has taken to produce our lovely kitchen. It has definitley lightened and brightened quite an otherwise dull and drab room. Please feel free to drop my name and our phone number is you would like to show potential clients a sample of your excellent work.

Chris & John Freeman - 30/09/2010

"Many thanks for a great job – we are delighted with the way the kitchen turned out. We will certainly recommend you to friends and colleagues for the thoroughly professional approach from start to finish."

Penny & John

Dear Sue and the Craftbuilt team,

'Just wanted to thank the fabulous team at Craftbuilt Kitchens! Your customer service was fantastic and I love my new Kitchen. Thank-you for making it so easy with your wide selection and great advice. Much appreciated.'

Anita - 30/07/2010

"I just wanted to let you know the kitchen is in and I LOVE IT! The colours are absolutley perfect and your design fits in with the rest of the house beautifully. Mark and Mick were fantastic too, thay are such nice guys and were so respectful of my timber floors, walls just everything. They did an amazing job and I am so pleased with the results... I can't say thankyou enough, it has been an absolute pleasure to deal with everyone at Craftbuilt and I am going to enjoy every second of my new kitchen".

Gillian Hamilton - 17/06/2010


'Many, many thanks to all your team for a beautiful kitchen. We appreciated your service right from the beginning. We felt we could trust your team. It is a credit to all that only minor adjustments had to be effected. No drama, no arguments, they were done promptly and efficiently. In the whole process, there were no delays: that was a pleasant surprise. We would be delighted to recommend your services.
Anton & Renee

"I would like to thank all of your for our beautiful new kitchen. I couldn't be happier with the finished product. I would also like to specially thank poor old (young) Richard for his mighty efforts. He's probably got the worst job of all with having to make all the bits fit, put up with the impatient customer, answer their 18 thousand questions whilst being scrutinised to the very nth degree every step of the way. He should be awarded a degree of some sort in managing to combine tradesman skills with those of a diplomat. Another totally satisfied customer who will spread the word. Well done and a millian thank you's."

H & B

"Just wanted you to know that we are so thrilled with our new kitchen/laundry that Craftbuilt installed for us, we didn't realise it would look so great. Also all the workmen were a pleasure to have in our home, such a hard working/polite/and great bunch of guys. If we had tried all over Brisbane, I know we couldn't have come up with a better or equal firm to do the job. Once again thanks to all."


"Kate's extremely pleased with how it turned out. I was impressed with how all the people you sent to polite, careful, and very loyal to your company – not always do tradesmen speak well of each other and their boss!"


"The quality of workmanship of all the tradesman is excellent and the finished product is superb. The help in designing a kitchen that works so well and look great was very much appreciated. We would have no hesitation in recommending your company to prospective clients."

Peter & Louis

"We would like to commend each person involved for the professional way in which they handled problems as they arose, coming up with practical and workable solutions without reproach – an exemplary example of customer service!"
Bryan & Elene

"Sue Whittred came and turned my dark, horrible and dated kitchen into something that is modern, functional, bright and roomy. She listened to what I wanted and made some fabulous suggestions that really worked. All the people at Craftbuilt, from the staff in the showroom, to Bob who came and and check/measured and made sure all my appliances/containers etc would fit perfectly on my new shelves and in my new wonderful pull out drawers, to the installers and the efficient young man who cam out and adjusted a drawer that wasn't quite right. Nothing was a problem to them, even when I changed a couple of things around!"

Keralyn Churchill - 06/01/2009

"Pass our thanks to all involved for the assistance in selecting our kitchen and for the great job in manufacture. We will be happy to recommend Craftbuilt to anyone we know and to anyone you refer to us. Thanks again"

John & Lorel

"I have no hesitation in recommending Craftbuilt... Man the installation crew certainly works hard but efficiently as a team once they arrive and get started!"
Tom Cass

"Just a few items of feedback: there is plenty of room now to put everything; the space has been utilized very effectively; very friendly customer service; easy to understand quote; flexible design with room for changes; showroom well presented with modern concepts; able to decide in own time, little pressure on customer; willingness to answer questions about details."

Kirsty & Phil Levis - 05/09/2008

"All the people involved from taking away the old, putting in the new, also the electrician, plumber and the tiler all did a very professional job. We would recommend Craftbuilt to everyone."
Frank & Joan Esposito

"We wish to express our sincere thanks for your prompt response to our kitchen request, regarding the re-positioning of the island. Your installation team rectified the situation within a matter of 15-20 minutes and our island is now in its intended location."
Dion Walker and Angel Sumnich -15/08/2008

"Even though the installer was at our place for 12 hours installing the kitchen, at the end of the day he was just as courteous and careful as he was at the beginning of the day, we were very impressed with him. Thank you to all, it is great to deal with such a good bunch of people."


"We are delighted with our new kitchen, it looks fabulous. The service has been wonderful and everyone involved was terrific. We thank you all very much."


"Let me take the opportunity to thank you for your professionalism in dealing with us and more importantly, for the wonderful workmanship of the completed product. Both Catherine and I are more than happy with the results and are only sorry we did not have it done some time ago. Should we ever require similar services again, or any of our friends or relatives for that matter, we shall certainly head in your direction."


"We found your assistance in colour selection, designs available to suite our taste, and general advice invaluable throughout our selection process. When the time came for installation of the kitchen, your efficiency and punctuality was greatly appreciated. Thank you for your professionalism and expertise in craftsmanship. We would be happy to recommend your services in the future."

Nikki & Steve -14/01/2008

"I would like you to convey my thanks to your staff for their obliging manner and for ensuring that the trades people were able to complete their tasks with a minimum of fuss. I would particularly as you to pass on my appreciation of the ladies in the showroom. Nothing was too much trouble for these ladies and they were friendly, helpful and informed and I am grateful."


"I am delighted with my new kitchen and appreciate the time and effort put in by Craftbuilt employees to ensure that the kitchen was everything I had anticipated… 17 years ago Craftbuilt had built the kitchen that was removed and in a testament to the quality of that workmanship I was able to on-sell the old kitchen to the first person to enquire."
Dianne O'Neill - 05/10/2007

"We would not hesitate recommending your company to anyone who is looking to replace their kitchen or install a new kitchen with no hassle whatsoever."

Peter & Carol Norton - 16/08/2007

"I love my new kitchen! There is absolutely nothing that I would change! My sincere thanks go out to all involved with the creation of it."

Jim & Linda - 01/08/2007

"We are delighted, and more than happy with the finished result. Because of all staff members we have come into contact with, and the quality of workmanship, we will be more than happy to recommend your company to friend and acquaintances."

J & S

"The skilled workmanship of all men and women involved in manufacturing and installing the kitchen is to be commendable."

Ellen & Cecil Davidson -13/06/2007

"We would like to thank all the Craftbuilt team and the tradesmen involved for the manner in which the work was carried out, as well as for the patience during the design phase. We are extremely pleased with the finished result and happy that we chose Craftbuilt."


"Jim and I are very pleased with the kitchen which we find is very well designed for our needs. The workmanship is top quality."

Jim & Betty

"Ian and I would like to express our absolute gratefulness, appreciation and happiness for the beautiful installation of our kitchen installed by Craftbuilt. We are extremely happy with the finish of our kitchen and many of our friends and family have commented on how wonderful the kitchen looks. A thank you to the contractors who installed our kitchen, not only did they do a fantastic job, they were all on time, warm and friendly.Ian and I have absolutely no hesitation in highly recommending Craftbuilt in the future. The work carried out by Craftbuilt is very professional and of very high quality and standard. Kind regards"
Ian & Nina

"I am ecstatic with the result to say the least. Thank you all for your advice kindness and patience. Many thanks to Bob and his team, they have done a great job. John is very lucky to have such a group of people working for him."


"May we express our appreciation to everyone involved in the design and installation of our new kitchen. Our thanks to the designer for this help and patience and to the girls in the showroom for all their assistance and to all personnel involved in the installation. Our kitchen is everything we hoped it could be. Our grateful thanks'"

Laura and Michael

"We are truly delighted with our new kitchen and we'd like to take this opportunity to express our gratitude to all your staff who were involved in its manufacture. Special thanks to the designer for his beautiful design and advice and to all the tradespeople who were so very courteous and professional during the installation. We will certainly recommend your company to anyone whom we know to be needing a new kitchen in the future. Keep us the good work."

Les and Doreen

"We wish to take this opportunity to acknowledge the expert craftsmanship of all trades people involved in the construction of our kitchen. The cabinet work and installation is first class as is the granite bench tops. The work of all other trades people (plumber, electrician, plasterer and tiler) was also expertly completed and they were also considerate and a pleasure to deal with."

Peter & Robyn Spelman - 23/02/2007

"I am very pleased with the finished kitchen. I consider it good value for money; appreciate the high quality of workmanship involved in making and installing it; and, best of all, it looks great and is just what I wanted! Thank you."


"To all the staff at Craftbuilt – from the staff at the showroom, through to the staff at the factory and last but not least the installers. Thanks for being so easy to deal with, for the great job and for professionalism at all times."