OUR CLIENT’S TESTIMONIALS
For over 45 years, Craftbuilt Kitchens has been supplying quality kitchens and bathrooms. We help bring dream kitchens and baths to life. With such experience and knowledge, our clients can attest to that!
We were delighted to find that Craftbuilt Kitchens were still operating today, 26 years after they designed our original kitchen. With Justine’s finesse we have created our dream kitchen which all of our family and friends have complimented. Thank you to Justine and the team at Craftbuilt for our kitchen miracle!
David and Joye – 20/01/2021
We have just completed our kitchen renovation with Craftbuilt Kitchens and could not be happier with the results. After using our old kitchen (which was also a Craftbuilt Kitchen and was still in good condition although “dated”) for the past 22 years we cannot believe how much easier and more efficient our new kitchen is to use.
The design process was fun, with lots of ideas suggested and the finished product is exactly as we wanted.
The entire team from Justine, Sharon, Paul, and all the tradespeople were reliable, efficient, and when a few little things didn’t go as planned were more than happy to rectify and ensure we were happy with the finished result.
We would be more than happy to recommend Craftbuilt to anyone looking to update their kitchen – the difference it makes to how the kitchen is used is remarkable.
Belinda H. – 12/11/2020
Working with Craftbuilt Kitchens has been an absolute pleasure from the time. We walked in and met Justine right up to finalisation of the install.
Our kitchen reno was an afterthought and our first meetings with Justine and the team were very comfortable and from the onset, we knew we were going with them. The professionalism displayed by all of Justine’s team is unquestionable.
The project management by Sharon was very pleasurable and we were updated on what was always to occur during the build/install. Even with the reno occurring, through the difficult time of COVID-19, they still managed to keep timelines as close to what was promised.
During the install, with all my years of building homes and conducting renos, I have never come across a more competent/complete master tradesmen as with Paul. Nothing was too difficult, and the quality of his work is second to none. Paul was a pleasure to work with and his ability to communicate the build and manage the work was outstanding.
I highly recommend Craftbuilt Kitchens to anyone looking at kitchens or any wet areas within their home. If rating of five is the highest, I would provide a rating of six.
Thanks, Craftbuilt Team (Justine, Paul, Sharon, and Clark)
Tony and Mandy – 11/11/2020
After approaching several different kitchen companies since originally starting to plan our kitchen (as part of a major house renovation), I finally got in touch with Craftbuilt (who had been on my radar and visiting their showroom had been set as a reminder on my phone for a couple of years). I am so glad that I did.
From the welcoming and informative customer service provided at the Craftbuilt Showroom – through to Justine’s exceptional way of suggesting design ideas but also being able to incorporate certain design features that we already had our heart set on – through to Sharon’s ability to stay on the pulse throughout the process and iron out our misunderstanding as best as she could – through to the friendliness and helpful hints provided (in regards to caring for the surfaces of the kitchen) by the tradies, I find it hard to fault Craftbuilt Kitchen’s service overall.
I love the kitchen and laundry. It was definitely worth the wait. The kitchen and laundry feel so much more spacious than what I had imagined. I am glad that I trusted my instinct to employ the services of Craftbuilt. Wish I could share photos but my husband and I are still organising the finishing touches eg; the installation of the tile splashback and the range hood. I will definitely be recommending Craftbuilt to people that I know who are wanting to renovate their kitchen.
Shardia Jeffery – 21/10/2020
From the initial consultation to the installation, Craft Built Kitchens has been amazing. The project management of the installation process was very organised and the contractors were very professional. We kept the same layout of the old kitchen, but the thought that was put into the design of the new kitchen made it so much more functional. Love the high quality of work and finishes to our new kitchen.
T. Khuu – 08/10/2020
Our decision to engage with Craftbuilt Kitchens has proved an enjoyable and rewarding experience, adding instant value and function to our home and significantly improving the way we live.
Craftbuilt’s precise attention to detail was appreciated and important to our design needs, with each available option fully explained, educating us to make positive, informed decisions.
Starting with the initial design process and continuing through the project works, Craftbuilt’s regular progress updates, consistently prompt assistance, and constant focus on quality have produced an excellent and pleasing outcome.
To Craftbuilt’s Team – Justine (design), Sharon (project management), and Paul (on-site quality) – We acknowledge your patience, expertise, and effort, which has given our home new energy and purpose, for which we are extremely grateful.
Craftbuilt’s genuine commitment to successful project completion and complete customer satisfaction is a refreshing priority in their approach. We now look forward to future opportunities with Craftbuilt Kitchens for our next lifestyle upgrade.
Deborah and Randall – 17/09/2020
Our kitchen and bathroom renovations were about to start, when Covid19 hit Australia. Craftbuilt kitchens were able to complete the work efficiently and effectively. We were kept up to date by the project manager along the way. The cabinets look lovely and are very sturdy. Thanks!
Dee – 06/06/2020
For the record, I am not a fan of renovating and the thought of a complete kitchen upgrade made me depressed.
After 25 years, our cheap 1983 asbestos walled, lino, beige laminated kitchen complete with plastic handles and questionable building work was looking very tired. In saying that, if I was a single chap, I could have lived with it (I like the 80’s), but my wife was at the end of her tether. She reminded me that after 25 years of cooking in this dated kitchen, it was time to update. We had done some smaller renovations in the past including a couple of bathrooms, but a kitchen was a much larger prospect. I was not looking forward to it. Also, bathrooms and kitchens are expensive, right?
We went to a couple of places to get a feel for the likely cost. As always, the quotes coming exceeded my expectation (and budget), but considering the building work required and asbestos removal, we knew it was never going to be a simple rip out and refit cabinets and benches. It was the whole show, stripping out all walls and ceiling asbestos, knocking down some existing walls, redesign of layout, installing new appliances and painting. It’s a small space, but a lot of work.
We knew of Craftbuilt as one of our family had a very flash Craftbuilt kitchen installed about 10 years ago. It was quality and we had heard good things about the experience. When we noticed the shopfront at Stones Corner, which was in our area, we thought let’s stop by. We already had some indicative quotes so had an idea of the cost. The Stones Corner showroom was clean and professional and nicely fitted out. It was a good sign. We were also greeted by a warm and friendly staff member, so a good vibe. My sense from visiting the shop was that this was a small but close-knit company which took pride in the quality it delivered. We liked that.
Within the week, we were visited at home by Justine Glover, who is the owner and one of the lead designers. She came over to our place, had a look, took some photos and measurements and within a week had put together some indicative costs (after her construction expert Paul popped in to check out the changes to the walls and openings). Let’s talk about Paul Vidler. Paul did a huge portion of the site work during the project. As soon as we met him, we felt an immediate calm and relief. This guy knew what he was doing. Paul was competent, professional and extremely pleasant. Nothing was too much trouble for Paul. The fact he is also a perfectionist was a bonus. Paul provided everything we needed to hear. We trusted him immediately and I knew from that point, we were in safe hands.
Justine was also a delight to work with. A true professional, a talented kitchen designer and such a hard worker. She clearly puts so much of herself into this company. Her design wasn’t what we expected and at first and I wasn’t initially convinced as it was very different from the former configuration. Looking at the finished result, Justine was 100% on the money. She did amazing things with the space. It’s perfect. We have so much usable space and it looks great.
Because we wanted all new appliances, we delayed for about 6 months to save a little more cash. We agreed Justine would contact us in 6 months, and she did exactly that. We committed to getting the kitchen formally drawn up in CAD and soon after, signed the contract. From there it all became real and the wheels were in motion.
As an administrator, Justine also drafted up the paperwork for us with documents all completed to perfection. Craftbuilt has been around for a long time and delivered a lot of quality kitchens. I knew we were in good hands, but I was still edgy due to the scale of the renovation. Contractually, this was a tidy agreement, fully insured and registered. Perfect.
About a week after signing, we were contacted by Sharon Jordan who is Craftbuilt’s project manager. Sharon is a a delightful and very capable professional who worked tirelessly for us to ensure things went to plan. All trades turned up as per her schedule (which I had well in advance).
All trade contact details, dates and times were clearly defined in the project plan and any question I had was addressed immediately by Sharon. You can’t ask for better than that. Sharon is a genuine and capable project manager who provided a project plan that was delivered perfectly. One of the reasons we also liked Craftbuilt is they committed to doing everything for us. Some companies quoted and left the painting to us, or the flooring to us or the lighting to us. We didn’t want that. We wanted a complete kitchen, walk in with everything done. We got that.
The weekend before the job started, we removed 25 years of “stuff” out to our back deck camp kitchen. The old kitchen was removed on Monday, day 1 including all the cabinetry, benches, asbestos walls, ceilings and lino flooring. Completely stripped. This was done correctly (ceiling and walls) with asbestos removal protocols handled professionally. I have a certificate on the removal. Very legit.
Soon after the strip-out, Craftbuilt’s Paul Vidler came in to start the building component, get the floor prepped for polishing, create a new door opening, re-sheet walls and ceilings cornice, and do 1000 other things. Paul is so hard working and competent. We really enjoyed having him arrive early each morning as it was such a pleasant experience. On our project, Paul was never a “no show”, was never late and never let us down. It was sad when his work with us was over as we enjoyed having him around. He is a lovely bloke and a credit to the company.
Soon after the walls and ceilings were sheeted, the cabinets arrived and were all fitted in a day, the stonework benches followed soon after. The electrical and plumbing went off without a hitch. The appliances turned up as they should and were appropriately fitted.
I decided to alter the flooring type during the project (from cork to polished boards) which resulted in a slight delay (which Sharon immediately re-programmed). During that delay, COVID-19 struck the world. Craftbuilt were excellent throughout and delivered my kitchen despite the pandemic. They provided necessary safety protocols that ensured my family did not feel unsafe during this period of uncertainty. They took the pandemic seriously from both a client and a staff perspective. Great to see.
Craftbuilt are such a great team. They know their stuff, design and make quality, fully guaranteed kitchens and deliver exactly as they promise.
Kitchens are not cheap, so you want to go with a reputable company that delivers. We didn’t really know much about kitchen renovations at the time, but we know a lot more now.
We can say this experience has been a positive one for us and I have no problem recommending Craftbuilt for your next kitchen renovation. If you are not sure, check out their website, or pop down to their Stones Corner display location. That’s where we started off, and we now have a stylish, modern and functional kitchen. We are very happy.
Thank you Justine, Sharon and Paul. You are all excellent.
Andrew and Nic Walls – 08/06/2020
Craftbuilt are great to deal with, and any questions we had were clarified. The end result of our kitchen is beautiful we love it! The end result achieved much better use of space and flow despite moving our kitchen into a smaller space, it feels huge! Thanks so much.
Alina W. – 29/05/2020
We recently had our kitchen renovated through Craftbuilt and we are thrilled with the result. Everything, from the planning to the installation, exceeded expectations. Justine designed a kitchen that really opened up the space, Sharon smoothly handled the project management and all of the tradies involved were on time and professional. We were also very impressed with the work of their builder, Paul – highly recommend.
Chantelle V. – 13/05/2020
Recently, we received a fabulous new kitchen from Craftbuilt, who had been highly recommended to us.
From the start, we were very impressed with Justine and her knowledge of all aspects of the proposed renovation. She managed to solve all our problems, the principal ones being the footprint left by the removal of the old brick bench sides and a selection of cabinetry and some fittings.
During the installation, we were kept informed of the times allotted to the various tradespeople and delivery of the new equipment. We found the workforce to be pleasant, on time, and diligent in their specific trades. Everything went like clockwork, even some last-minute changes we instigated!
Overall we are very thrilled with the result and have no hesitation in recommending the services of Craftbuilt.
Geoff R. – 04/05/2020
Taking the outdated kitchen to a new level and the results are fantastic. Work was done on time to the projected schedule and the trades were number one – highly recommended.
Peter B. – 05/01/2020
The team at Craftbuilt did a great job on our new kitchen. They were very good on keeping to commitments and programme throughout the project design, delivery and completion process. We are very happy with the completed works.
Steve – 01/02/2020
Absolutely impressed with the finished product.
Fitted exactly as per planned timeframe.
Trades were all punctual, pleasant and professional.
Product is second to none.
Communication from the company throughout was exemplary.
I cannot recommend Craftbuilt enough if you are after a truly quality product and experience.
Anthony – 15/02/2020
Our kitchen renovation with Craftbuilt Kitchens was seamless and a fantastic experience. Sue, Justine and Sharon were easy to work with and provided us with some great ideas. We are loving the end result and would highly recommend. You won’t be disappointed.
Tony – 13/02/2020
John – 28/11/2019
Lyndall K. – 07/11/2019
Danny F. – 21/11/2019
Trish B. – 07/10/2019
Craftbuilt did an amazing bathroom renovation for me. Thanks to Sharon’s amazing design i now have a linen cupboard and a fantastic and stylish bathroom. Everyone at Craftbuilt were great to deal with, especially Paul their legend tradie.
Tania S. – 25/09/2019
Expert advice provided by Craftbuilt.
Kathryn K. – 25/09/2019
Our client was struggling with a tiny kitchen. With the help of Justine, our client’s kitchen has maximised form and function!
Taylors. – 2018
Excellent team of tradesmen… The end product is terrific.
Susan. – 13/04/2019
Renovating became a fun experience instead of a stressful one.
Marc – 14/03/2019
Justine couldn’t of been more helpful and courteous in assisting us with ideas and the planning of our new kitchen. We have already had a new kitchen from Craftbuilt in our last home hence why we have returned to Craftbuilt to plan for our next one. Professional all the way.
David J. – 14/05/2019
This company has an excellent team of tradesmen. They turn up on time and are highly skilled. The end product is terrific. We’re very happy with our new kitchen, our 2nd Craftbuilt Kitchen.
Susan F. – 14/04/2019
From the moment we decided on Craftbuilt we found a very dedicated person from the design right through to the tradesmen who worked on our kitchen. Happy helpful caring and passionate about every detail. Kitchen is just beautiful.
Sharon J. – 09/01/2019
All the work went along pretty smoothly, now we have a fresh modern kitchen. Thanks to everyone concerned!
T and G – 27/12/2018
Loved my Craftbuilt kitchen so much I got my bathroom done too! Fantastic job with special thanks to Sharon and Paul for their awesome work. highly recommend them.
Tania S. – 19/12/2018
I am very happy with the design & results. Woul totally recommend to anyone.
Leane P. – 03/12/2018
From start to finish, our Craftbuilt Kitchens staff and tradies were always on time, neat and always cleaned up after work. We thoroughly recommend Craftbuilt Kitchens.
Dino and Teresa – 22/11/2018
Craftbuilt are great to deal with from designing to install. Everything is organised for you so all you have to do is enjoy your new kitchen . I’m excited to be using them for my ensuite renovation next .
Caroline R. – 21/11/2018
Great advice, workmanship and options. Sue was extremely helpful in aiding us to make our selection with great ideas and patience. She happily worked into the evening with us when we missed our appointment. A great selection overall of both worktops and cabinets. The work was carried out efficiently, to a very high standard and on time. We would totally recommend Craftbuilt Kitchens and their crew and we ourselves will be using them in the future for our other homes.
Dianne B. – 21/11/2018
Good company to deal with. Trades always on time, polite and helpful. Love my new kitchen.
Karen S. – 07/11/2018
Overall very happy with quality, installation and service.
Karen S. – 01/11/2018
The whole process to renovate my kitchen has been a breeze thanks to the team at Craftbuilt. From start to finish the team has been genuinely interested in ensuring that I was happy with every element of the design and installation. The trades people they used were high quality, professional, and efficient at their various tasks.I would recommend Craftbuilt to anyone wanting an attention to detail kitchen renovation.
I purchased the Kleenmaid undermounted rangehood and this was a good decision. It has reclaimed space compared to what I had before and is much neater than having a rangehood that pulls out from under the cupboard.
Michael – 13/09/2018
Lovely to have my new kitchen island. Totally satisfied with it. Have 5 rental properties which may need updating in the future.
Diane and Len – 14/08/2018
Sue your kitchen designer is amazing. Explains things very well. Comes up with multiple designs. She is an asset to the Craftbuilt Kitchen company.
I have also recommended the company to friends looking to update or replace their kitchen.
Amy and Rohan – 03/07/2018
My advice would be… Choose Craftbuilt once you have your design sorted, sit back, put your feet up and relax. Craftbuilt will do the rest without stress. An amazing kitchen done by an amazing team. All the trades arrived on time, very polite, friendly, hard workers and tidy. They all worked well as a team. So everything ran like clock work. Awesome job. Thank you guys! And thank you to everyone at Craftbuilt for our amazing kitchen that we are extremely happy with. We highly recommend you.
Bernie and Donna – 03/05/2018
Quality and service was excellent. Installation was delayed a couple of times due to delays with the cabinet maker. This became very frustrating at the time but I appreciated Craftbuilt’s efforts to resolve and ensure high quality products.
Lisa and John – 05/07/2018
I can’t fault the service. My only regret was not taking more time to peruse more fully the fittings on offer and look around for better non-slip flooring.
Jack – 28/08/2018
The tradies were all very good, hard working, efficient and on time!! It was a great job and we are very pleased with the kitchen. The whole job ran like clockwork and communication throughout the process was excellent! Thanks!!!
Robyn and Graham – 13/09/2018
Dear Craftbuilt Kitchens Team,
I just want to thank you for the great job you have done installing my new kitchen. I am absolutely thrilled with the result and am so pleased I decided to use your company. When I initially came to your showroom to see the quality of your kitchens I did assume that you would be out of my price range, as the quality looked so good.
I later decided to ring Craftbuilt anyway and have a chat, thinking that I had nothing to loose in making contact, while all the time thinking that you would be too expensive for my budget. After getting Sue out I was pleasantly surprised that your final figure which was reasonable and very comparable with some other quotes that I had received.
I knew that if I chose your company I was going to get a new kitchen that looked more expensive than what I had paid.
What may have been classed as extras with other quotes were included as standard with Craftbuilt.
Now I have a kitchen that I love, everyone who comes to visit comments on how lovely it is.
I was also impressed on how smoothly the installation went, obviously that was thanks to Sharon, who according to all the traddies that came out for my job commented on her being such a great Project Manager.
All of guys that were part of the dismantling, installation, plumber, electrical and tiler team, were all so lovely it was a pleasure to have them in my home.
I am happy to recommend Craftbuilt to anyone who is looking to replace their old kitchen. In fact I have already done so.
So thank you Craftbuilt Team for making my kitchen installation as smooth and seamless as possible.
I wish you every success in the future.
Lynne – 23/08/2018
We used Craftbuilt Kitchens and are more than happy to say that the results are fabulous. From conception to completion, the staff made sure we were fully informed and their team of trades were always on time and onboard with the project plan timetable. Nothing was too much trouble and each step of the way, the tradesmen worked so neatly and efficiently that our build seemed to be done before knew it! Now we show off our kitchen and can’t recommend Craftbuilt Kitchens highly enough.
Angie A. – 05/2018
All I keep saying is “WOW”. Thank you all so much for our awesome kitchen. Every one at Craftbuilt and trades did a fantastic job of giving us a kitchen that suits our needs and looks amazing, I couldn’t be happier. But most of all no stress at all. And everyone, again including trades, are so friendly and helpful. Thank you all again.
Donna G. – 05/2018
WOW! You have left us speechless, we love our new kitchen. Thank you to the entire Craftbuilt team but especially to Sue, Sharon and Paul for all your hard work in designing a kitchen that works for us, trouble shooting/sorting out the hiccups at no fault of yours and ensuring the finish to our kitchen was perfect. All of the staff/trades were professional,friendly and showed up on time. I would highly recommend your family business to anyone!!
Karly M. – 04/2018
If you are looking for a great quality kitchen and fantastic customer service, look no further.
My new kitchen is custom made, is of brilliant quality and looks amazing, but what stood out for me most was dealing with the people at Craftbuilt Kitchens. From the first point of contact with Belinda on the phone, to designing the kitchen with Sue, to dealing with Sharon and Deb during the process, they all have been amazing to work with.
Belinda, ringing around getting quotes, you stood out from everyone else. You were very friendly and took the time to talk to me to find out what I needed and rang me back after you’d spoke to the builder in regards to removing a wall. I can assure you I did not receive the same friendly and helpful response at other places. It really was because of you that I ended up with Craftbuilt Kitchens.
Sue, your design was the best design out of all of them. I loved your idea about moving the stove and when we found out we couldn’t remove that wall, I loved the breakfast bar alternative you came up with. What I appreciated most is that you put together the quote in the same day that we met up, because you knew I was flying home that evening. Others took days to get back to me and 1 supplier even took 2 weeks. I really felt looked after by you.
Sharon & Deb, thank you for your friendly service. Sharon, you are one funny girl. Thanks for the laughs!
All these people obviously love what they do and it shows in dealing with them. Renovating my kitchen became a fun experience instead of a stressful one.
I highly recommend Craftbuilt Kitchens.
Marc I. – 04/2018
I met with Justine from Craftbuilt kitchens on the recommendation of a friend & I’m very glad I did. I found Justine & her team to be very friendly, informative & helpful, even a last minute change to my benchtop was no problem, only incurring a small fee.
The team of installers were as unintrusive as is possible when someone is renovating in your home. The timetable provided for my reno was great & helped immensely when organising my days. The attention to detail by the whole team was very much appreciated.
I am extremely happy with my final product & will & have recommended Craftbuilt to other people.
Lynda – 04/2018
Very pleased with the kitchen they created for us and the customer service we received to make sure we got our dream kitchen. Not an easy design as our kitchen was relocating to another room. Justine was wonderful at troubleshooting and presenting lots of ideas to ensure we could incorporate all the features we wanted. Not only is the kitchen high quality, but the after care service has been wonderful.
Kerry T. – 03/2018
From the very start of our new kitchen build to the install, we couldn’t fault Craftbuilt Kitchens. Kitchen designer Sue is by far the most valuable asset to their team. She was incredibly patient and provided practical hints in our extensive design meetings while doing her best to keep us within budget.
Sharon did a great job scheduling the install and everything ran smoothy.
Couldn’t fault our experience and absolutely love our new kitchen. Thank you!!!
Sarah M. – 01/2018
The process was so easy, with great advice from Sue, excellent scheduling from Sharon, and assistance from Belinda.
Jan R. – 12/2017
We received several quotes. Difference in price, product, value for money was not only ridiculous but confusing. We had quotes from renovators to kitchen specialists. Ideas went from renovating kitchen to whole house. Prices varied from $16000 to $145000 yet all we wanted was our kitchen renewed. We wanted to open up our small kitchen family area, supply all new appliances and have someone design a new kitchen around our needs.
Craftbuilt ticked all boxes the first-time senior kitchen consultant Sue walked in our door. Sue is a good listener combining her experience with our ideas rather than trying to sell us something we didn’t need or want. Like anything there were hiccups along way but solving them was never a problem in consultation with us. Their tradesmen were kitchen specialists, courteous and professional. Obviously, any renovation causes a degree of inconvenience for occupants such as water or electricity disconnections but these were certainly kept to a minimum always in consultation with us. They talk about results speaking for themselves and pictures telling a story. We have no hesitation recommending Craftbuilt Kitchens.
Paul & Susanne – 07/2014
Justine the owner of the business came to my home and designed the layout of my kitchen. Having a small house as well as enjoying entertaining, I needed to create a kitchen which would give me maximum bench space and create room for entertaining. Jay performed a miracle and came up with ideas I would have never considered. From removing walls to extending windows to my deck which has just created such a flow on effect throughout the entertaining area in my home. She even sneaked in a built in wine rack and ample of cupboard space. I have ended with up with a very classy looking kitchen and 10 years on my kitchen is still looks as new. I guess that must come down to the quality of her product. Thanks Craftbuilt Kitchen.
Patricia – 07/2007
Very likely as Craftbuilt completed our wonderful kitchen design over 5 years ago and it is still like new,
If we are asked by a prospective client of Craftbuilt we would be happy to explain the quality and profession workmanship.
Tony – 04/2012
Very happy with the professional & caring approach from both Justine & Sue.
Installation generally went well & any problems were dealt with quickly & efficiently.
Alex – 07/2015
This is the second Craftbuilt Kitchen we have had. We sadly had to leave the first behind in the house we sold, so the only thing for it was to Reno our new house with a new Craftbuilt Kitchen! The whole experience was amazing from the designer to the builder to the guys who finished everything off. The attention to detail is fabulous and everyone admires our beautiful new kitchen. Thank you so much to the team at Craftbuilt!! Did I mention I love my new, very workable, gorgeous new Craftbuilt Kitchen!
Alison – 12/2017
My parents had their kitchen renovated by Craftbuilt in 2013, and changed it from a dark and dated kitchen to a light, airy, user friendly space. After my father passed away in 2015, mum decided to sell the family home. Everyone who came through during the open house commented on how amazing the kitchen was, and the house sold after only two weeks on the market. I have no doubt that the kitchen helped to sell the house.
Mum loved the kitchen so much that she is now using Craftbuilt for the kitchen renovation at her new (downsized) home. Sue has been so helpful (both times) with making suggestions and finding solutions that work for the space. Thank you for making the renovation process so easy!
Julie R. – 09/2017
When it was time to update our kitchen we went back to Craftbuilt who had installed our previous one thirty years earlier. We were well pleased then and even happier this time.
Any customer should feel the same. They listen and suggest and have a showroom to demonstrate – and so many things improve over the years. Our new kitchen is a joy to be, and work, in. The experience and dedication of the company and all staff is apparent in their work. They are friendly and respond well to any suggestions to produce great results. They deserve all praise.
Fiona B. – 02/2018
From the very start of our new kitchen build to the install, we couldn’t fault Craftbuilt Kitchens. Kitchen designer Sue is by far the most valuable asset to their team.
She was incredibly patient and provided practical hints in our extensive design meetings while doing her best to keep us within budget.
Sharon did a great job scheduling the install and everything ran smoothy. Couldn’t fault our experience and absolutely love our new kitchen. Thank you!!!
Sarah M. – 01/2018
Three years and counting, with these clients!
John & Rosalynn – 2016
Craftbuilt made these clients’, in their own words, “dream kitchen happen!”
Michelle & John – 12/2017
Craftbuilt were awesome and nothing was too much trouble, all my questions were answered promptly, communication was great and the quality of workmanship is second to none.
Sharon – 25/10/2017
I cannot review Belinda from Craftbuilt high enough. She spent an extensive amount of time in the showroom taking me through all the products we had been looking to purchase for our new home. We are doing all our purchases through there and hope that anyone on the hunt for quality kitchen appliances and fit outs take the time to pop in, you’ll be glad you did. Thanks Belinda, you’re a star (or five:)!
Kellie – 09/2017
Extremely happy with my new kitchen. Sue was great to work with in designing the space as it was a big change with substantial building works needed. All the tradesman provided by Craftbuilt were skilled, punctual and flexible when needed.
Cindie – 09/2017
I have and will continue to recommend Craftbuilt for the excellence.
Katherine – 02/08/2017
I know now we made the right decision to deal with Craftbuilt Kitchens and we are extremely happy with the results due to quality materials and Craftsmanship.
Wayne and Janis – 03/07/2017
All have been to the same superb quality every time including our latest.
Jan and John – 28/06/2017
Our beautiful new kitchen – everything we hoped for plus more.
Jan and Rob – 31/05/2017
We were very impressed by the professionalism and work standard of all the employees – from the showroom staff through to the installers and associated contractors.
Keith and Felice – 17/05/2017
What made Craftbuilt better than others was they did not fob off the problems, everything was fixed to the standard you would hope… Best of all we love our kitchen!!! I would recommend Craftbuilt.
Kim-Maree – 08/04/2017
We have even recommended Craftbuilt to several of our friends and some of them have also had a second and third kitchen themselves. We simply can’t recommend Craftbuilt highly enough. We also believe that our beautiful cabinetry became great assets when it came to selling each of our homes.
Jan & John – 14/03/2017
This client chose Craftbuilt because, in her own words, “they listened to me without pushing me and the whole experience was a relief as I had been planning what to do for a very long time.”
Caroline – 06/2017
Craftbuilt are great to deal with, nothing was too much trouble and any questions we had were clarified. The end result of our kitchen is beautiful we love it! Thanks so much.
Nancy – 28/11/2016
I have delayed this testimonial until I have had a few weeks to use the finished product – it’s great. This is my third Craftbuilt kitchen – that should say it all. Craftbuilt were a pleasure to work with. Well done.
Barry – 06/12/2016
Very happy experience from start to finish. Sue was super helpful & happy to give suggestions which was appreciated. Craig did a top job altering a wall and the installer, electrician and plumber were also punctual. Rene, the tiler was great too – nothing too much trouble for him. The office people were very nice and helpful. THANK YOU!!! Definitely will recommend you to friends and family. 10/10
Carolyn & Charles – 30/07/2016
I found Sue a very professional sales person, with good ideas and the reason WHY for her suggestions but taking into consideration it was my kitchen and I must be happy with the design. She was always willing to see me again and again while I was making up my mind on final design. It was more expensive than I originally thought and trying to cut costs by omitting things like self closing drawers and perhaps the stone benchtops I was compromising a great kitchen by actually cheapening the whole design that made it a great kitchen. Hence I went back to the original concept – and said hang the expense – one only lives once. I am truly thrilled with the outcome and would recommend Craftbuilt Kitchens. I was also impressed that trades people were organised and I didn’t have to organise and source them.
Di – 30/05/2016
We are very happy with our new kitchen, Justine made some great suggestions to our original plan and made sure that she worked with our vision and what we wanted. We had a minor issue after installation and it was dealt with immediately in a very professional manner. The installation guys were polite, on time and done a great job. I would happily recommend Craftbuilt Kitchens.
Ashley – 24/05/2016
Sue’s service was wonderful, her skill and expertise was very impressive. Her ideas were great and the time spent with her was very constructive. The installation team were very friendly, neat and tidy and the office staff very helpful as well. A very exciting process for me with a wonderful result. Many thanks. 10/10
Jackie – 03/06/2016
Extremely happy and impressed with the whole process from original consultation through to completion, our kitchen was ready and installed about 1 1/5 weeks earlier than expected. Anything we requested eg. fixing the ceiling, adjusting the oven so the door opens better was promptly and efficiently completed. We are very happy with the quality of finish and workmanship. Thank you, all professionally completed 🙂 10/10
Roxanne & Phillip – 06/04/2016
We were very impressed by the professionalism and work standard of all the employees – from the Showroom staff through to the installers and associated contractors. The design advice was brilliant. Nothing was too much trouble. We are enjoying preparing meals in our new kitchen. Thank you. 10/10
Keith & Felice – 23/12/2015
From the initial contact to the finish, Craftbuilt staff and service was A1. Every step on time, staff only a phone call away and all staff including on-site tradespeople were friendly and helpful. 10/10
Rose – 21/12/2015
Very pleased with our new kitchen, we love it and the novelty hasn’t worn off 🙂 10/10
Bev & Kevin – 17/09/2015
Thank you Sue and the amazing team of professionals! As you know, I was very nervous about the journey to a new kitchen!! Sue & Nigel were so helpful and encouraging, together we have built my dream kitchen and it is a dream to work in. A special thanks to the tradesmen including Sebastian, Rene, Darryl, Sam and the amazing stone masons. This has been a nerve-racking yet very special and exciting journey that has gone so smoothly (despite a couple of minor hiccups that were soon fixed). It was amazing to watch the kitchen take place in front of my eyes and see the materials and colours coming together better than I could have imagined. I look forward to our next project together!
Sheila & Brian – 27/08/2015
A big thank you for my lovely kitchen! Everything came together without any problems. The staff listened to us about what we wanted and the price came in on our budget. Now we are thinking about getting Sue around to quote for our laundry and my sister is now thinking about a new kitchen after seeing mine. A job well done! 10/10
Trisha & Laurie – 05/08/2015
Craftbuilt trades people were excellent, the electrician was excellent, stone people excellent, plumbers apprentice was below average but plumber boss good and responsive, glass splashback excellent. Love the innovations Sharon designed for me, great work and I’m enjoying the kitchen. Thanks and glad for the project management’
Helen & Steve – 01/07/2015
Thank you for my great kitchen, I just love it!! We found all staff to be very friendly & helpful – 10/10!
Helen & Rob – 27/05/2015
Very happy with every aspect of our dealing with Craftbuilt Kitchens. Very professional through every stage and the finished kitchen is amazing! Thank you so much! 10/10
Eileen & Sam – 11/05/2015
Very happy with end Result! Impressed with apprentice Jordan who came up and introduced himself and shook hands-the only tradie to do so. Thanks to long suffering Sue – as there were so many colours to choose from for the counter tops and cabinets it took an age to make up my mind. Happy with end result. Thanks to Justine for double checking measurements – all good.
Elizabeth & Roger – 16/04/2015
I love the design which really makes the best use of space. Thank you Sue, I am very pleased with the end result. 10/10
Robyn – 02/02/2014
I was happy with every part of the process – I would highly recommend Craftbuilt Kitchens to those wishing to renovate. 10/10
Jenny – 05/01/2015
Wow! Craftbuilt has not lost its touch! Over the course of 30 odd years we have purchased 7 Craftbuilt Kitchens. Whether for our own homes or for rentals the quality of workmanship and the service always has been excellent. I have to say that Craftbuilt always seem to keep up with the times with the latest designs, materials and inclusions. Our latest kitchen is up to the minute modern but still very functional. Thank you and congratulations to all those involved. A job well done! 10/10
John & Jan – 17/11/2014
Very pleased with my kitchen and the overall service and help from Sue & Justine.
Diana – 06/11/2014
Craftbuilt leave no stone unturned ensuring that we as customers are left happy in every way. Justine is delightful, always contactable and an exceptional designer. We have been blessed to have been recommended Craftbuilt Kitchens as they made everything stress free for us and were an absolutely unbelievable pleasure to deal with. I need to thank the tradespeople as well, what a bunch of helpful, happy & pleasant guys. Thank you again Justine, to you and your team for a beautiful kitchen and an amazing outdoor kitchen. 10/10
Anna & Paul – 14/10/2014
The customer service was above and beyond expected and the tradespeople couldn’t be more helpful – we are very pleased with the outcome. Thank you for everything! 10/10
Tamra – 09/10/2014
Very impressed with tradies & apprentices and complimented them on the politeness of the team in interactions with us and amongst themselves. Very tidy too. Good communication throughout the process. Appreciated the kitchen designer advice and that we could pick our own design and she accommodated our thoughts and ideas. Really love working in a functional kitchen 🙂
Chris & Bruce – 03/10/14
When I commenced my kitchen renovation project, I had only a very rough idea of what it should look like. With the valuable assistance and guidance from Design Consultant Sue Whittred initially, and later by Project Manager Justine Glover, my ideas were fused with theirs to produce a wonderful new kitchen which far exceeds my early high expectations. I am absolutely thrilled with the end product, which can only be described as very beautiful, stylish, ultra modern, functional and superbly built. My thanks go to Justine and the entire team at Craftbuilt Kitchens for presenting me with this genuine masterpiece, which will serve me well for many years to come. Regards & thanks – 10/10
Rod – 29/09/2014
So glad that we partnered on this project. Excellent outcome, thank you!
Sonja – 18/09/2014
From our first visit to the Craftbuilt Showroom through to completion of our stunning kitchen, the Craftbuilt team were very impressive and maintained our confidence.
Ros & John – 14/08/2014
We saw the value in having Sue guide us with practicalities in design and colour etc. We were happy with all areas.
Kerry & David – 08/08/2014
I am absolutely thrilled with my new Craftbuilt kitchen. With only a modest area available, your designer was able to create a WOW! factor which I could not have imagined. I love seeing the expression of delight and surprise on the faces of family & friends when they see the transformation from tired old cabinets to the new Craftbuilt standard of quality and ‘sparkle’. Craftbuilt was recommended to me by my brother, who on two occasions used your company and was very impressed with quality of workmanship and service. Your attention to complete satisfaction for your clients was obvious, starting with our introduction to the Manager, Justine and very helpful Designer, Sharon and of course your very talented tradespeople and office staff. My very sincere thanks. 10/10.
Shirley – 14/06/2014
I thought that all of the tradespeople were exceptional and very professional, clean & tidy – what a delight it was to have them in my home. The girls at Reception were always great, ready to answer any questions. I am absolutely loving the plum colour of my feature laminate, I’ve had nothing but great comments. I would highly recommend you and your team to anyone that is interested, I have a friend from work coming to have a look at the real deal – not just the photos. Cheers to you all.
Carol – 30/05/2014
We are very pleased with the willingness of Craftbuilt to meet our time constraints, the efficiency with which the various tradesmen did their work on the day requested and the high quality of the workmanship of the finished product. When made aware of one small fault in the surface of a benchtop, the company was even prepared to replace the whole cupboard; a move which we believed to be quite unnecessary. We highly recommend Craftbuilt for others seeking an updated kitchen.
Peter & Ruth – 28/05/2014
Craftbuilt gave us what we wanted, a great kitchen, functional, stylish and something that would last for years, top quality cabinets and the tradespeople were better than most with excellent finishes. My wife’s happy and you can’t put a price on that!
Patricia & David – 22/05/2014
Can our writings improve on what we have said………..we don’t think so! However, maintaining the status quo will always be a challenge. But to Craftbuilt; challenge, communication and the best trades work, from woe to go is a very successful combination. 10/10.
Joseph & Joan – 09/05/2014
Professional in every way whilst being friendly, helpful, warm & caring. It was wonderful to deal with a company whose staff – Admin & Trades – all showed some of that old fashioned respect that is sadly missing in today’s society. Not only was the job well done but each member of the team showed decency and respect in every action they took. It was a pleasure to work with and be involved in a Craftbuilt commitment. I thank you for treating me with the kindness we all so desperately seek.
Dale – 11/04/2014
Very very happy with the final result after all defects were attended to – Craftbuilt addressed all concerns. I love my new kitchen.
Jon & Jan – 27/03/2014
I had been considering my new kitchen design for a number of years before I was ready to commit to the expense. So choosing a company was a huge and most important fact in my decision. I explored a number of options as to how I would find a reliable company as well as someone who would design me a practical kitchen that would also look great – and fit into my very awkward space. There were a number of factors to address as the whole existing kitchen was all wrong and was a waste of valuable space. I had some firm ideas but needed an experienced, creative designer in kitchen planning to answer all my many queries and ultimately work with me to come up with the best plan for practical needs, use of space and make it look great.
“ENTER’ Sharon – I say it like this because from the moment I met my “would be” kitchen designer, her bubbliness and enthusiasm was exciting. I didn’t make it easy for her but her natural passion and true passion for her designing was infectious. We worked together over the following weeks until not only did she deliver but more importantly, I was happy with the final design! – We had ticked all the boxes together – Practicality, Design and fantastic finishes that look amazing. Everyone at Craftbuilt including the installers and tradesmen went above & beyond in all aspects of service and professionalism. I now have a beautiful space for me, my hubby and teenage boys!
Caroline & Simon – 17/01/2014
We appreciated Sue’s advice in the pre-planning of our kitchen. After our experience with two other kitchen companies, it was refreshing to have Sue who advised and presented ideas to make our kitchen attractive as well as practical. She spent a lot of time with us pre-planning the design and the colours so that we knew exactly what we were getting. It was also a good idea to have someone to co-ordinate the tradesmen and for us to have a contact person if we were concerned. Relatives, friends and neighbours have been really impressed but have said they would not spend that much on a kitchen. However we feel that if you want the best then you have to be prepared to pay for it. 10/10
Jan & Trevor – 13/01/2014
Justine was fantastic in taking the time to listen to what we wanted and to recommend features that we hadn’t thought of and which are now the best and most functional areas in our kitchen. She also had great vision in regards to making the most of our available space. All of the staff that we dealt with were extremely helpful and all questions and problems were dealt with promptly. 10/10
Amie & Russell – 19/12/2013
A very good Company to deal with. Consultation process was very good. Did not feel pressured in any way throughout the entire process.
Peter & Barbara – 10/12/2013
Thank you so much Sharon and the team at Craftbuilt for your 5 star act, can’t speak highly enough of all your work 🙂
Chris & John – 07/12/2013
My kitchen has gone from a dated, badly designed space to being modern & functional. Thanks to Sharon for the amazing design and to Kelly and the boys for the great workmanship and installation.
Tania – 01/12/2013
It was a pleasure to use a company that has more than lived up to its promises. We are very happy with the quality of our new kitchen and the attention to detail shown. All the tradespeople very very punctual, polite and professional. The only problem we’ve had was that the canopy installation leaked badly down into our stove when it rained. We rang John (the canopy installer) the next day and to his credit he came out to fix it within a few hours and we haven’t had any leaks since.’ Thank you all for our beautiful kitchen.
James & Jackie – 12/11/2012
We would like to make special mention regarding Sue – she was so professional from beginning to end; unflappable in a mini crisis, always friendly & helpful, caring, flexible, reliable, understanding!! Thank you Sue. 10/10.
Stella & Walter – 24/10/2013
We are both very happy with the look and functionality of our new kitchen. 10/10.
Ian & Karen – 24/08/2013
Mark was great to work with and was great with the apprentice; teaching and guiding him. We love our kitchen!! 🙂 10/10
Susan & Damian – 15/08/2013
I found the company and its employees very helpful, friendly and efficient. I would like to make a particular mention of the installers, Mark and his assistant. Mark is a perfectionist which I was very pleased to see. 10/10.
Roger & Sue – 16/07/2013
Everyone on staff – Bev, Sue, Sharon & boys who installed were friendly and keen to do a great job. Tiler Rene was brilliant. Many thanks. 10/10.
Karen – 09/07/2013
Impressed by friendly professionalism of all we had contact with. 10/10.
Margaret & Michael – 09/07/2013
We have already recommended you to some good friends. 10/10
Annette & Philip – 20/05/2013
Your Installer Mark was very courteous and helpful and is an asset to your company, you wouldn’t want to lose him. 10/10
Ron & Irene – 09/05/2013
Good quality, good finish. We are very happy with our kitchen. Thank you!
Darryl & Leone – 28/03/2013
We found Craftbuilt to be a highly professional and extremely organised company. The itinerary given to us for each step of the installation was spot on which made the transition from old to new kitchen very easy – and we had 4 house guests in the middle of all this! We would highly recommend the ‘team’ for any kitchen design and installation.
Laraine & Peter – 26/03/2012
As a practicing architect of 45 years, it was rewarding to work with a contractor that not only set a program but adhered to it. With regular updates during the course of the work meant that at no time were there changes, with all sub-trades performing & coordinating perfectly.
Ron & Trish – 24/04/2013
I was in awe of your Craftbuilt kitchen installers as they worked so professionally, quietly progressing along with their work and left areas clean and tidy. Contractors were pleasant and friendly. Overall, it started with Sue, then Sharon and Beverley that made it all smoothly accepting this wonderful new and big change into my life. Thanking you. Ahh.
Marina – 20/03/2013
Both Pam & I were impressed by the flow of info to us by Nigel on what happens next. All tradies were fantastic as one would assume that you would not employ poor tradesmen.
Barry & Pam – 02/03/2013
All Craftbuilt staff and contractors were unfailingly cheerful, helpful and professional and the quality of the workmanship is of a very high standard. I LOVE my new kitchen.
Beverley-Anne – 02/02/2013
Excellent experience through the build but also the design consultation with Sue was exactly what we needed to combine our thoughts with Sue’s experience.
Scott & Jillian – 20/12/2012
We’ve recently renovated our kitchen and laundry and chose Craftbuilt to do the work. The quality of materials, finish and service from the Craftbuilt team has been great! All projects have issues but the measure of a great company is how well they address issues that may arise. Craftbuilt handled problems well and now we have a bespoke kitchen and laundry of which we can all be rightly proud! Thanks, guys. Well done.
Peter & Joy – 20/12/2012
Of all the house renovations we have had over the years, this was by far the smoothest and hassle-free we have ever had. Top quality service from everyone concerned. The new kitchen is fabulous.
Michael & Adrienne – 18/12/2012
We are very thankful to you for all your hard work, effort and patience in ensuring our new kitchen turned out just as we hoped and dreamed it could be! We are so thrilled with our new kitchen and it is just really working for us. Thank you Sue for your clever & creative kitchen design which has transformed our house (and lives!!) and Nigel for your meticulous approach to ensuring the end result was just perfect. Of course we also thank you for your patience with our myriad of questions and we cannot commend the whole Craftbuilt crew enough for the high level of professionalism and client service we received throughout the renovation. Please also send our thanks and best wishes to Bevereley, Liam and the boys who worked so hard to install our new kitchen perfectly in not so straight house
Andrew & Delia – 17/12/2012
Thank you Craftbuilt, we are so very pleased with your product and workmanship. We would like to say how friendly Sharon and the team have been to us.
Rex & Nola – 03/12/2012
Many thanks 🙂 Our kitchen looks great – we are extremely happy with the end result. All aspects of Craftbuilt Kitchens work was professionally carried out and to an exceptionally high standard.
Tim & Nicola – 28/11/2012
Just like to thank you all for great service from everyone who took part. All did a great job, just so happy with our new kitchen. Merry Christmas to everyone at Craftbuilt.
Jim & Eva – 28/11/2012
The end to end process from sales to completion was undertaken in a professional and seamless manner. As a person who works in project management, I was most impressed with the adherence to schedules by all involved and the faultless installation without any major adjustments or return to workshop. We are happy to recommend your company to anyone.
Jim & Faye – 14/11/2012
Sue was great to deal with, very helpful. The process was nice and easy, even the few little fix-ups at the end from the factory boys was handled efficiently – thank you.
Gavin & Lesley – 13/11/2012
Philip & I are very pleased with the new kitchen, very happy with Sue and all your team members are very friendly and efficient. Mark & his colleague did a very good job during the installation. Well done to all of them, they are an asset to Craftbuilt Kitchens. Big credit to you all.
Philip & Alice – 31/10/2012
We have been very impressed with the planning process along with the combination of their professional approach in the installation of our kitchen. Our installers worked incredibly hard all day into the early hours of the evening – very impressive – all with good humour too! The tradesmen did an excellent job too and were very approachable. Sue, our consultant, was brilliant and creative in helping us re-design the layout. Nigel explained things very well to us and was most attentive when we made any enquiries. Thanks have to go to all those in the factory who built our kitchen. Great work. We are thrilled with our kitchen. Front Desk ladies were also very helpful and ready to listen. Everyone is most professional in their specific areas. A great outcome for us!
Tony & Susan – 03/10/ 2012
We could not be more happy with our beautiful new kitchen. Thank you for a wonderful professional job.
John & Michele – 01/08/2012
My plumber said the accuracy of the cuts and holes for plumbing were excellent and wanted his comments passed onto Ashley. Sue was particularly helpful.
Anne – 11/07/2012
Very happy with the end result. The kitchen looks fantastic.
Tony & Monica – 11/07/2012
Very professional company – efficient & reliable. Work done in one day as stated. Very happy with the result and I would recommend Craftbuilt to other people.
Sally & Peter – 03/07/2012
As a repeat Craftbuilt client, my previous kitchen was a Craftbuilt kitchen in 1990, I am delighted with the kitchen & inclusions and I particularly love the drawers. Thanks Sue, for your advice, Nigel for project management and Mark for installation. Great job.
Di & Paul – 20/06/2012
From the 1st time we visited the displays Sharon, Sue, Nigel & the team were thoroughly professional, understanding of our requirements and flexible in their responses. They met all the deadlines and the result is excellent. We would recommend Craftbuilt to anyone seeking a new kitchen.
Doug & Denice – 14/06/2012
I love the design & quality of my new kitchen – a big thank you to you Sue.
Robert & Katherine – 14/06/2012
Thank you for my new laundry, everything is exactly as was stated in the quote – love it.
Jackie – 22/05/2012
Everyone from my initial contact with your receptionist, then on to Sue, Nigel, the two young boys, Nick, Rene & Darryl could not have been more friendly & helpful. If we know of someone who needs a new kitchen, I will not hesitate to recommend Craftbuilt.
Dianne – 22/02/2012
It was a pleasure to have Mark & Jack do the installation; Rene’s tiling is superb; Nigel was so thorough and instilled confidence & Greg was so quick and skilled with the pantry removal. Sue was so insightful with her design. Sheila was so helpful & knowledgeable and Bev so professional. Thank you all so much, I am absolutely thrilled with my new kitchen & can’t stop staring at it!
Maggie & George – 21/02/2012
We have been most impressed with Craftbuilt from the beginning to the end. Nothing was ever too much trouble and any problems encountered were rectified quickly. Our kitchen functions well and looks beautiful. Thanks to Craftbuilt!
Paul & Mary – 19/01/2012
We are very happy with our kitchen installation. Craftbuilt went out of their way to get our kitchen installed before Xmas 2011 and the install went without a hitch on the day.
Angus & Anna – 10/01/2012
Everything happened on time and quickly, a very positive kitchen experience. Great advice and service.
Alex & Mary – 22/12/2011
Sue was excellent, the design she came up with was exactly what I wanted & was really helpful with suggesting where to put items.
Brett & Amy – 15/12/2011
We love our new kitchen, your service was great and exceeded our expectations.
James & Tanya – 10/12/2011
We found that the expert advice with the design and quality of build plus the very friendly and obliging tradesmen made the whole experience somewhat easier resulting in a fabulous kitchen. We would not hesitate to recommend Craftbuilt Kitchens.
Jenny – 29/11/2011
I am very happy with the end result. But I must say for someone with cleaning OCD it’s not the most fun to go through! I guess that’s just renovations. I love how it looks! Thanks.
Debbie – 24/08/2011
Each of the tradespeople were meticulous. I have no hesitation in recommending Craftbuilt to anyone. They are a professional team who take pride in their work.
Jan & Ken – 19/08/2011
We’re really happy with total team and in particular Mark and his attention to detail, professionalism and customer care – excellent! Sue was great to deal with; good ideas, listened to our ideas and was great with our rampant 5 year old. Thanks to the team.
Michael & Anthea – 19/07/2011
Excellent service. The on-site trades people were prompt, tidy, efficient and pleasant to deal with. We were impressed with them. We were kept informed by Liam & Nigel what was happening – which is important. Our daughter wants you to open in Townsville!
Carmel – 19/07/2011
Thank you Craftbuilt. The co-operation and assistance of your staff was absolutely first rate and the new kitchen is first rate also.
Neil & Hazel – 08/07/2011
All staff were very professional and helpful – Sue, Nigel, Mark & his team, Greg (the carpenter) and Rene (the tiler). Thank you very much.
Anthony & Julia – 05/07/2011
From beginning to end it was brilliant. Keep it up. I have heard absolute horror stories from friends about their experiences from other kitchen suppliers. My brother’s kitchen took 8 weeks to install after the start date and yes, we will be recommending Craftbuilt Kitchens. Life gets busy and we haven’t had time to thank you. Thank you sincerely!
Ian & Virginia – 30/06/2011
I was very happy with all the people involved. So thank you very much.
Susan & Desmond – 30/05/2011
Initially what grabbed me was our home visit from Sue. Her input into design was very helpful and enabled me to visualize our new kitchen. Nigel and the boys were friendly, professional and able to answer all my questions. They arrived as per schedule and cleaned up after themselves. I’m very happy with the finished product; lots of space and easy access. It certainly adds value to our home. Thank you.
Lincoln & Kerry – 19/05/2011
The staff were very helpful at all times. Thank you for a job well done
Robyn – 19/02/2011
We really wanted to send you this to let you know how thrilled we are with our beautiful new kitchen. Everything has been done exactly as described and the level of work is awesome. The tradesmen that you organised for us were professional, neat and above all really, really friendly! I love, love, love my Caesarstone benchtopsand am so glad we spent the extra money and got the best quality. We wouldn’t change a thing and I am having so much fun cooking now! Thank you so much for a job well done. We’ll know where to come when we are in the market for another kitchen in the future.
Jodi & Khali – 14/02/2011
Just a few words to express our thanks for the professional way that the contract for the kitchen was carried out by Craftbuilt.
Our thanks to your courteous staff, Sue, Nigel, Liam in the planning and manufacturing stages. Mark and offsdier for their meticulous installation. Jason from Willis Stone, also Danny the plumber and Darryl the electrician. We would have no hesitation in recommending Craftbuilt to any other person wishing to renew their kitchen.
David – 18/12/2010
I would like to praise the workmanship and co-operation of your installers Mark and Jack who installed our kitchen recently. They always arrived on time, were courteous and very tidy. They are an asset to your business. Pass on my thanks for a job well done.
Russell – 09/12/2010
To all the team at Craftbuilt, what can we say? We cannot find enough complimentary words to express our satisfaction and gratitude for the magnificent kitchen which was designed supplied and installed by your company. Right from the first contact with Bev in the Showroom we felt completely at ease. Sue (the designer) is an absolute treasure and her final design for our kitchen is perfect. Many thanks to Nigel, Mark and Jordi for the very professional manner in which they carried out the removal of the old and installation of the new in one day. Not only are they professional but gentlemen as well as they refused to accept a cash gratuity which we offered, stating that they are paid by Craftbuilt to do a good job, and our satisfaction is what they strived for. Also our thanks to Liam and the factory staff for a job well done. As well we include Darryl (the electrician) and Greg (the carpenter) for their valuable contributions to the finished product. It would be remiss of us if we didn’t mention your sub trades, Willis Bros (stone benchtop) and Voodoo Glass (Glass Splashback) as the attention to detail by both companies was first class. Finally we are very, very happy with our new kitchen and we would have no hesitation in recommending Craftbuilt Kitchens to anyone contemplating the replacement of an old kitchen or the installation in a new home. Once again thank you Craftbuilt.
Colin & Annie – 06/12/2010
Dear Manager and staff at Craftbuilt Kitchens,
We would like to say thank you for our magnificent kitchen and professional way which you do business. From the time we walked into the showroom and spoke to Bev to the time the kitchen was complete, we dealt with caring and very professional people. We would like to thank Nigel, Mark, Jordi for installing the kitchen in a day. Thanks guys. Your tradespeople Rene (tiling), Daryl (electrician), Ross (Plumber) and Nic (Plasterer) Thanks. A very special thankyou to Sue (you are a gem). Your design is great, and the way you do your job is outstanding. You go that extra mile and really care for your clients. Thank you!! As a company you are AAA+ and we would recommend you to anyone needing a kitchen.
Kevin & Christine – 25/10/2010
Thank you for everything I am impressed. It is an impressive well run organisation/company. I would love to especially praise the boys who worked on my kitchen… They were very polite, awesome attitudes, workmanship. TEN OUT OF TEN. This was not an easy job to do at all. One Hundred percent no damage or scratches anywhere. The neutral colour looks a Million Dollars. Once again thank you very much, I am very happy.
Steve – 16/10/2010
To Sue, Bev, Nigel, Rene and everyone at Craftbuilt, this is just to say thank you very much for the efforty and fabulous job that your combined effort has taken to produce our lovely kitchen. It has definitley lightened and brightened quite an otherwise dull and drab room. Please feel free to drop my name and our phone number is you would like to show potential clients a sample of your excellent work.
Chris & John – 30/09/2010
Dear Sue and the Craftbuilt team,
Just wanted to thank the fabulous team at Craftbuilt Kitchens! Your customer service was fantastic and I love my new Kitchen. Thank-you for making it so easy with your wide selection and great advice. Much appreciated.
Anita – 30/07/2010
I just wanted to let you know the kitchen is in and I LOVE IT! The colours are absolutely perfect and your design fits in with the rest of the house beautifully. Mark and Mick were fantastic too, they are such nice guys and were so respectful of my timber floors, walls just everything. They did an amazing job and I am so pleased with the results… I can’t say thank you enough, it has been an absolute pleasure to deal with everyone at Craftbuilt and I am going to enjoy every second of my new kitchen.
Gillian – 17/06/2010
Sue Whittred came and turned my dark, horrible and dated kitchen into something that is modern, functional, bright and roomy. She listened to what I wanted and made some fabulous suggestions that really worked. All the people at Craftbuilt, from the staff in the showroom, to Bob who came and check/measured and made sure all my appliances/containers etc would fit perfectly on my new shelves and in my new wonderful pull out drawers, to the installers and the efficient young man who came out and adjusted a drawer that wasn’t quite right. Nothing was a problem to them, even when I changed a couple of things around!
Keralyn – 06/01/2009
I have no hesitation in recommending Craftbuilt… Man the installation crew certainly works hard but efficiently as a team once they arrive and get started!
Tom – 30/09/08
Just a few items of feedback: there is plenty of room now to put everything; the space has been utilized very effectively; very friendly customer service; easy to understand quote; flexible design with room for changes; showroom well presented with modern concepts; able to decide in own time, little pressure on customer; willingness to answer questions about details.
Kirsty & Phil – 05/09/2008
All the people involved from taking away the old, putting in the new, also the electrician, plumber and the tiler all did a very professional job. We would recommend Craftbuilt to everyone.
Frank & Joan – 02/09/2008
We wish to express our sincere thanks for your prompt response to our kitchen request, regarding the re-positioning of the island. Your installation team rectified the situation within a matter of 15-20 minutes and our island is now in its intended location.
Dion & Angel – 15/08/2008
We found your assistance in colour selection, designs available to suite our taste, and general advice invaluable throughout our selection process. When the time came for installation of the kitchen, your efficiency and punctuality was greatly appreciated. Thank you for your professionalism and expertise in craftsmanship. We would be happy to recommend your services in the future.
Nikki & Steve – 14/01/2008
I am delighted with my new kitchen and appreciate the time and effort put in by Craftbuilt employees to ensure that the kitchen was everything I had anticipated… 17 years ago Craftbuilt had built the kitchen that was removed and in a testament to the quality of that workmanship I was able to on-sell the old kitchen to the first person to enquire.
Dianne – 05/10/2007
We would not hesitate recommending your company to anyone who is looking to replace their kitchen or install a new kitchen with no hassle whatsoever.
Peter & Carol – 16/08/2007
I love my new kitchen! There is absolutely nothing that I would change! My sincere thanks go out to all involved with the creation of it.
Jim & Linda – 01/08/2007
The skilled workmanship of all men and women involved in manufacturing and installing the kitchen is to be commendable.
Ellen & Cecil -13/06/2007
We wish to take this opportunity to acknowledge the expert craftsmanship of all trades people involved in the construction of our kitchen. The cabinet work and installation is first class as is the granite bench tops. The work of all other trades people (plumber, electrician, plasterer and tiler) was also expertly completed and they were also considerate and a pleasure to deal with.
Peter & Robyn – 23/02/2007